Tuesday, January 06, 2009

Exclusive: Humboldt's Secret Hart Attack

On December 17 the We Do Not Consent blog broke the story that Humboldt, CA Registrar of Voters Carolyn Crnich had announced to the Election Advisory Committee (EAC) the previous evening her intention to replace Diebold/Premier "election" junk with comparable secret vote counting computers from Hart InterCivic. I've posted a few times about the need for a public due diligence process around multiple Diebold alternatives, including a letter published in the Eureka Times-Standard and another that ran in the North Coast Journal. Both letters were based on the recent news of a Diebold programming failure that secretly deleted 197 ballots and led to inaccurate election results being certified here. Both letters were also written prior to learning about Crnich's proposed switch. Efforts to spark such a community dialog are happening today in multiple forms, and on the heels of a major new development.

In a phone call this morning, Crnich acknowledged that in November she discussed the planned changes with a small number of volunteers who were asked to keep it a secret. Parke Bostrom is an EAC and ETP (Election Transparency Project) volunteer who has also worked closely with Crnich as an election day poll worker and overall observer of the Elections Department. Yesterday Bostrom posted The "Spend Pork Wisely" Petition that begins:

Petition calling for public discussion of Humboldt County's plan to purchase $600,000 of Hart InterCivic eScan election equipment.

WHEREAS, at the November 18th monthly public meeting of the Humboldt Election Advisory Committee, County Clerk, Recorder and Registrar of Voters Carolyn Crnich announced the Elections Office's plan to stop using the county's Diebold/Premier AccuVote/GEMS elections equipment and replace it with similar Hart InterCivic eScan equipment.

And WHEREAS, County Clerk, Recorder and Registrar of Voters Crnich then asked those attending the public meeting to keep this plan secret until at least mid-December, thereby minimizing the opportunity for public discussion of the plan prior to receiving approval for the plan from the Humboldt County Board of Supervisors.
The full petition text appears here and at the bottom of this post. Crnich has now tried twice without success to get the matter on the Supes agenda. As I noted on 12/17, her first attempt was for the December 16 Supes meeting, which would have done the deed even before fully revealing the secret at that night's EAC meeting - at which Crnich also said she had hoped to take delivery of nearly 80 new machines the next day in order to get a $28,000 discount offered by Hart if the deal could be completed by year's end.

The Humboldt Board of Supervisors met again today without taking this on, leaving us planning for a January 13 agenda item, but taking action now with outreach to media as well as the Supes and various local City Councils, whose members we hope will encourage the Supes to have a public process. Eureka Councilman Larry Glass encouraged such an approach when I spoke with him this past Saturday evening in his Old Town music store. (Also worth noting: Glass recently made news for heroically rescuing a would-be suicide jumper into Humboldt Bay).

My 12/17 exclusive landed as the top story on that day's Daily Voting News, compiled by John Gideon of VotersUnite.org. Two days later, BradBlog quoted me heavily and advanced Gideon's observation that Hart InterCivic had withdrawn from the federal certification process. Bostrom's petition puts a fine point on this:
And WHEREAS, the version of the Hart InterCivic eScan equipment the Elections Office is planning to purchase is also an old version of the eScan system, as Hart InterCivic has been unable to receive certification from the California Secretary of State for the most recent and up-to-date version of the eScan system.

And WHEREAS, Hart InterCivic has withdrawn from the certification process and is not currently seeking certification for use in California of the most recent and up-to-date version of the eScan system; and consequently, so long as Hart InterCivic remains disengaged from the certification process, it will not be legally possible to apply any software upgrades that may be necessary to prevent future invisible failures of the old version of the eScan system
The Times-Standard has followed up twice since I broke the story of the proposed switch. In a quote of note in the December 22 article (archive), Crnich says, "This plan that is proposed pre-dates any of the problems that were found to exist in this election."

The same article also reports Congressman Mike Thompson sent a letter to "federal elections officials," about his concern over the invisible failure. I wonder if he knew then or even knows now that some votes for him were among those deleted (as Bostrom notes in the petition). I am awaiting a call back from Thompson's office in Eureka.

The T-S followed up again on December 29 (archive) reporting Thompson's letter got the attention of Election Assistance Commission Chairwoman Rosemary Rodriguez, who claims her horribly ineffectual board "doesn't have the authority or capacity to launch independent investigations." She does pledge, and seem to want a gold star for, her intention to "disseminate the contents of the Humboldt County report to elections officials from coast to coast [to] prevent similar problems from occurring elsewhere." What a good idea. If only it weren't the repeatedly unfulfilled yet HAVA-mandated purpose for her existence.

Also check out the first half of hour three of the December 19 Peter B. Collins show when I called in to discuss all this with PBC, Brad Friedman, and Harvey Wasserman.

Happenings in the Humboldt Elections Department have been making national news for a while now. Generally speaking, Crnich has earned lots of fans for her willingness to work with the great team of citizen volunteers that have made the ETP happen. In addition to Bostrom, credit, praise and thanks also rightfully go to Kevin Collins, Mitch Trachtenberg, and Tom Pinto.

With such involved interactions and access to Crnich, these guys have gained her trust and confidence, resulting in candid sharing of information. However, Crnich's request for secrecy, and the volunteers' granting of this request, is not the kind of transparency we deserve from our local government, particularly in the context of a so-called Election Transparency Project.

Asked to comment on Bostrom's petition, Crnich told me she is "ready to move forward," and the idea of slowing down for a public due diligence process would be a "serious impediment to progress" because it puts needed training on hold. While Crnich calls the lateral move from Diebold to Hart "progress," I see it as a false alternative.

I have been unable to reach Collins and Trachtenberg for comment on the petition and secrecy issue, however, Pinto provided the following in an e-mail early this morning:
In my opinion, citizens are being offered a disappointing menu of choices with regards to election systems. I really hope the CA Sec. of State will offer us the option of using an election system that incorporates open source technology. However, that option is not being offered at this time.

I think that CC [Carolyn Crnich] has made an acceptable decision to purchase Hart eScan based upon what is being offered by the State and based upon the age and problems of our existing software. I think CC has researched it sufficiently and she expects it to save [Elections Manager] Kelly [Sanders] a HUGE amount of time. I'm glad the Humboldt County Election Transparency Project is in place to the catch poll worker errors and software bugs (regardless of which proprietary system we're using). I hope that more citizen volunteers will participate in the next audit.

I think CC has done a first rate job of reaching out to citizens to participate. She has given interested persons, such as the ones who attend the EAC meetings, sufficient opportunity to voice any concerns about the eScan. She has also invited the public to inspect these machines. I respectfully question whether there is sufficient need for creating a formal time period for additional public participation. I also doubt that the conclusion of such a comment period would result in any difference the current plan. However, I do not object to the creation of formal public comment period.
I concede that I missed several consecutive EAC meetings at which Hart equipment was apparently discussed and even demonstrated (Crnich even chided me for this when I arrived at the December meeting). However, I do not think that these small and largely undocumented meetings, of a committee with no formal mandate from the county, constitute a sufficient public process. Pinto notes that "interested persons" have been given an opportunity to weigh in, but not enough has been done to make the community at large aware of the proposed switch to Hart, let alone interested.

Bostrom's petition at least seeks to bridge this gap, also noting that the contract for the proposed switch to Hart has not even been made public yet. That aspect alone deserves rigorous public scrutiny. I'll have more on this developing story in the days ahead.

* * *
http://www.ipetitions.com/petition/humboldt2009/index.html

Petition calling for public discussion of Humboldt County's plan to purchase $600,000 of Hart InterCivic eScan election equipment.

WHEREAS, at the November 18th monthly public meeting of the Humboldt Election Advisory Committee, County Clerk, Recorder and Registrar of Voters Carolyn Crnich announced the Elections Office's plan to stop using the county's Diebold/Premier AccuVote/GEMS elections equipment and replace it with similar Hart InterCivic eScan equipment.

And WHEREAS, County Clerk, Recorder and Registrar of Voters Crnich then asked those attending the public meeting to keep this plan secret until at least mid-December, thereby minimizing the opportunity for public discussion of the plan prior to receiving approval for the plan from the Humboldt County Board of Supervisors.

And WHEREAS, on the evening of December 16th, at the next monthly public meeting of the Humboldt Election Advisory Committee, after 197 ballots had been invisibly deleted by an invisible failure of the AccuVote/GEMS equipment, when asked what the planned response to the invisible AccuVote/GEMS failure would be, and having been bumped from the overfull agenda of the Board of Supervisors meeting that very morning, County Clerk, Recorder and Registrar of Voters Crnich publicly announced the plan to purchase the eScan equipment.

And WHEREAS, the invisible failure of the AccuVote/GEMS system deleted 114 votes for Representative Mike Thompson; 102 votes for Assembly Member Wes Chesbro; 76 and 148 votes for, respectively, City of Eureka Councilpersons Linda Atkins and Frank Jager; 110 and 84 votes, respectively, for and against California's Proposition 8; 83 and 113 votes, respectively, for and against City of Eureka Measure J.

And WHEREAS, the invisible failure of the AccuVote/GEMS system is believed to be due to a bug in the old version of the GEMS equipment that is claimed to be fixed in the most recent version of GEMS available for use in California.

And WHEREAS, the version of the Hart InterCivic eScan equipment the Elections Office is planning to purchase is also an old version of the eScan system, as Hart InterCivic has been unable to receive certification from the California Secretary of State for the most recent and up-to-date version of the eScan system.

And WHEREAS, Hart InterCivic has withdrawn from the certification process and is not currently seeking certification for use in California of the most recent and up-to-date version of the eScan system; and consequently, so long as Hart InterCivic remains disengaged from the certification process, it will not be legally possible to apply any software upgrades that may be necessary to prevent future invisible failures of the old version of the eScan system.

And WHEREAS, the cost to purchase the old version of the eScan system will be in excess of $600,000 of taxpayer money.

And WHEREAS, as of January 5, 2009, the proposed contract with Hart InterCivic has not been publicly disclosed, and consequently there has not been any open public discussion of the specific plan to purchase the old version of the eScan system.

And WHEREAS, open public discussion of the plan to purchase the old version the eScan system is a reasonable step to take to reduce the likelihood of future invisible failures of election systems.

THEREFORE BE IT RESOLVED that we, the undersigned concerned citizens call upon County Clerk, Recorder and Registrar of Voters Carolyn Crnich, and also upon the Humboldt County Board of Supervisors to take the following steps to promote public confidence in the outcome of future elections in Humboldt County:

1. The county SHALL issue a press release containing the proposed contract with Hart InterCivic and inviting the public to submit written questions, comments and concerns regarding the planned purchase and use of the old version of the Hart InterCivic eScan system.

2. Following the publication of the press release, the county SHALL give the public at least 2 weeks to submit such written questions, comments, and concerns.

3. At the end of the submission period, the county SHALL publish, in an electronic format, all the questions, comments and concerns submitted by the public.

4. Within a reasonable period of time thereafter, the county SHALL prepare written responses to all the public's questions, comments, and concerns. In preparing said responses, the county may, if it so wishes, consult with Hart InterCivic and/or any other parties.

5. When the county finishes preparing written responses, the county SHALL publish, in an electronic format, the public's questions, comments and concerns together with the county's responses.

6. Following the publication of the county's responses, there SHALL be a period of reflection. The period of reflection of SHALL be at least one week long.

7. Prior to the conclusion of the period of reflection, the Board of Supervisors SHALL NOT approve the purchase of the old version of the eScan system.

8. After the conclusion of the period of reflection, the Board of Supervisors may create an agenda item for an open public hearing of the request to purchase the old version of the eScan system.

9. Additionally, if the Board of Supervisors is interested in considering, in a thoughtful and deliberate manner, alternatives other than the purchase of the old version of the eScan system, we recommend to the board that now, prior to the purchase of the old version of the eScan system, is a very good time to consider any such alternatives.

Sign the Petition
# # #


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Posted by Dave Berman - 6:15 PM | Permalink
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Wednesday, December 10, 2008

Humboldt At The Tipping Point: Who Dares Defend Diebold?

Here in Humboldt County, CA a local story of national interest broke last Thursday on the websites of the Eureka Times-Standard (archive) and North Coast Journal. The next morning I wrote a letter to the editor that appeared in today's T-S (archive). I'll let this serve as a summary then provide links to much of what's been published already and add some further reasons for optimism at the bottom.

Any defenders?

Letters to the editor

Posted: 12/10/2008 01:15:38 AM PST

First I'd like to congratulate Kevin Collins, Tom Pinto, Mitch Trachtenberg, Parke Bostrom and all the volunteers of the Election Transparency Project.

Their work revealed a discrepancy caused by Humboldt's electronic voting equipment last month.

Over the last few years I've made many different arguments for getting rid of the Diebold (now Premier) equipment used to count votes in Humboldt County. Somehow it wasn't enough that they “count” in secret, can be easily manipulated without detection, and report results impossible in a legitimate election.

Somehow local decision makers weren't deterred from doing business with a company that admitted to illegally installing uncertified software here and elsewhere; that was sued in class action suits filed by company shareholders; and whose then -- CEO said he was “committed to helping Ohio deliver its electoral votes” to Bush in 2004.

Now we learn that Humboldt has finally experienced what is euphemistically called a “glitch.” In reality it was a bug in Diebold's central tabulation program, GEMS. This caused the results of November's election, already certified as accurate by Registrar of Voters Carolyn Crnich, to be proven inaccurate.

Worse still, Diebold knew about the bug at least four years ago and never fixed it. Other counties were made aware of the problem and told how to work around it. Crnich says she never knew, and I believe her.

This raises many questions, most important among them: Who dares defend the continued use of these machines and the county's relationship with Diebold/Premier?

Dave Berman
Eureka
# # #
So here's a summary of links from the past several days, then I've got a few more observations.

T-S, 12/5/08: Software glitch yields inaccurate election results (archive)
T-S, 12/7/08 Local elections office commended (archive)
T-S Editorial, 12/7/08 - A glitch that should never have been (archive)

Wired - two Kim Zetter articles from 12/8/08:
Serious Error in Diebold Voting Software Caused Lost Ballots in California County
Unique Transparency Program Uncovers Problems with Voting Software

Election Transparency Project volunteers:
Parke Bostrom - http://hum.dreamhosters.com/etp/news/20081204.html (main site)
Mitch Trachtenberg - http://www.mitchtrachtenberg.com/ourvotes.html (main site)
Tom Pinto - http://humtp.com/

John Gideon & Brad Friedman at BradBlog.com, 12/8/08 - 'Humboldt Transparency Project' Reveals Diebold, U.S. Federal E-Voting Scam

The BradBlog piece includes this link to an .mp3 of Crnich with Brad on the Peter B. Collins show on the afternoon of 12/5/08.

* * *
Hopefully it is already clear why this is a story of national interest. BradBlog's 12/8 article points out:
The fact that Diebold/Premier did not take the action to recall the systems, actually puts them into a situation where they may very well have violated federal law. The Help America Vote Act of 2002 Title III Section 301(a)(5) mandates an acceptable error rate for voting systems in use in federal elections. That error rate, not counting any error caused by an action of the voter, cannot exceed 0.00001%.

However, in the case of the Humboldt County vote count, the error rate was 0.31%.

We have asked both the Secretary of State of California and the EAC if they plan to take action by asking the US Attorney Office to investigate this seemingly clear violation of federal law. Neither the CA SoS, nor the EAC has yet replied to our queries on that matter.
Parke Bostrom's post above describes how "deck zero" became the batch of ballots that were handled properly by the elections department, and yet vanished from the final certified total. He comments further that the audit log for the Diebold GEMS central tabulation software matched the wrongly decreased total:
This means the audit log is not truly a "log" in the classical computer program sense, but is rather a "re-imagining" of what GEMS would like the audit log to be, based on whatever information GEMS happens to remember at the end of the vote counting process.
This demonstrates the system will cover its tracks when reporting an inaccurate result, destroying assurances of built-in memory redundancies and making a mockery of logic and accuracy testing. Not just here, everywhere. Frankly this is just another example of something we've known a long time.

Crnich herself has been very interesting through all of this. In the "Serious Error..." article above, Zetter reports:
Crnich told Threat Level the issue has made her question her confidence in the voting system because, even though the company provided officials with a workaround, the problem indicated a fundamental flaw in the company's programming. She said she'd heard a lot of stories from other election officials about problems with voting machines, but never thought they applied to California.

"I've always sort of listened to those anecdotal incidents with a jaundiced ear because California has some very stringent requirements of election systems that are in use here as well as some very strict security procedures and I didn't think those things affected us here," she said. "But this has sort of put a cloud over any confidence that I had in the Premier equipment that's been in this department since 1995."
Crnich losing confidence of course should be music to our ears. She also said a great thing in the interview with Peter B., explaining why she's been willing to work with citizen volunteers. As Humboldt County Clerk/Recorder and Registrar of Voters, Crnich is an elected official and I'm glad she acknowledged a responsibility to listen to constituents.

In all, the media coverage above practically lionizes Crnich, which I think goes too far. Consider this analogy. Someone builds a fire in the middle of their bedroom and burns down the house. Would this person be praised for the wisdom of having an insurance policy? Using secret corporate vote counting computers, whether by Diebold or any other vendor, is playing with fire.

I've been unable to reach Crnich by phone in the past two days, repeatedly getting voice mail that could not accept more messages.

Also today, The North Coast Journal came out with Hank Sims' "Town Dandy" column called Deck Zero. Sims writes in reference to the known failure of the GEMS central tabulation software:
The fact that Diebold/Premier let it stand for over four years, potentially undermining the first principle of American democracy, is an absolute outrage. These people should be shunned. Maybe indicted.
Throw in a little validation from the T-S editorial board...:
They were loud, and they were strident in proclaiming that they didn't trust election technologies as much as they trust the ability of actual human beings to count votes.

The recent discovery, thanks to the Humboldt County Election Transparency Project, of a discrepancy in election results due to flawed software reveals that these activists were right to make noise, and right to complain about a company that has been less than responsible in dealing with the problem.
...and it is starting to sound like we may be at a tipping point here. You might expect me to be frothing about hand-counting paper ballots right about now. You'd be wrong. Thinking as an organizer, I would hope now to establish three things that would be widely agreeable throughout the community:
  • An alternative to Diebold is needed
  • A careful evaluation of the possibilities would be appropriate and desirable
  • The input of the fully informed community would be appropriate and desirable
That said, if this is the nature of the opportunity now, I will re-offer to the community the materials I've developed to evaluate hand counting, most notably the forecast tool (spreadsheet) for estimating time, cost and labor needs for hand-counting in the precinct on election night. Back in the summer of 2007, when I first made this public, Sims noted: "Initial twiddling with the numbers suggests that it wouldn't be all that time-consuming or costly -- and wouldn't you rather wait a few days and spend a little more for a trustworthy count?"

I'd like to see more consistency in Sims' election integrity advocacy. And bottom line, I hope he'll push for a thorough examination of Diebold alternatives, as I'm sure Transparency Project volunteers will have other preferences and ideas to contribute to what could become the most envied process and dialog in the country.

This is all another way of saying "what would be better" is an inclusive and engaging community dialog aimed at literally defining "better" than Diebold.

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We Do Not Consent, Volume 1 (left) and Volume 2 (right), feature essays from Dave Berman's previous blogs, GuvWurld and We Do Not Consent, respectively. Click the covers for FREE e-book versions (.pdf). As of April 2010, paperbacks are temporarily out of print. Click here for the author's bio.

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